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Privacy Policy

Last Updated: 26 February 2026

Portal1111 ("we", "our", "us") operates a travel booking platform via website and mobile application. We are committed to protecting your privacy and complying with applicable data protection laws and Google Play Developer Policies.

1. Information We Collect

1.1 Personal Information

Full Name
Email Address
Mobile Number
Billing and Payment Details
Travel Details (flight, hotel, visa, bus, taxi bookings)
Government ID or Passport Details (only when required for visa/travel processing)

1.2 Device & Usage Information

IP Address
Device Type & OS Version
App Version
Crash Logs & Diagnostics
Usage Activity within the app

1.3 Permissions Used in Mobile App

Our mobile application may request the following permissions:

Internet Access – To process bookings and load content
Storage Access – To download invoices or travel documents (if applicable)
Notifications – To send booking updates and travel alerts

We only request permissions that are strictly necessary for core functionality.

2. How We Use Your Information

To process bookings and payments
To provide booking confirmations and updates
To provide customer support
To improve app performance and security
To prevent fraud and unauthorized transactions
To comply with legal obligations

3. Data Sharing

We do NOT sell your personal data.

We may share information only with:

Airlines, Hotels, Bus Operators, Visa Agencies, Taxi Providers (to complete bookings)
Payment Gateway Providers (for secure transactions)
Cloud Hosting Providers
Analytics Providers (for performance improvement)
Government Authorities (when legally required)

4. Third-Party Services & SDKs

Our app may use trusted third-party services such as:

Payment Gateway Providers
Cloud Hosting Providers
Analytics Services (e.g., Google Analytics / Firebase)

These services may collect limited technical data as per their own privacy policies.

5. Data Security

SSL Encryption
Secure Payment Processing
Access Control Restrictions
Regular Security Monitoring

We take reasonable technical and administrative measures to protect your data.

6. Data Retention

We retain your personal data only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes

After this period, data is securely deleted or anonymized.

7. User Rights

You may:

Request access to your data
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw marketing consent

Account Deletion

Users can request account deletion by emailing: support@portal1111.in Data will be deleted within a reasonable time unless legally required to retain it.

8. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect data from minors.

9. International Data Transfers

If you book international travel, your data may be transferred to service providers in other countries for booking fulfillment.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

11. Contact & Grievance Officer (India Compliance)

Company Name: Portal1111
Operator: CBE CORE Solutions
Address: Trichy Road, Coimbatore, Tamil Nadu – 641045, India
Email: support@portal1111.in
Phone: +91 99449 19130

For privacy concerns or grievances, please contact us via the above email. We will respond within 30 days.